Frequently Asked Questions

About Jenvian

Jenvian focuses on feminine fashion, with an emphasis on floral dresses, maxi dresses, and long-sleeve maxi styles.

Email support@jenvian.shop with the name of the dress you are interested in and your sizing question before ordering.

Follow the care instructions on the garment label. For questions about a particular dress, contact us with the product name.

Email support@jenvian.shop with your order number and the email address used to place the order.

Contact our support team with your delivery question. If you have already ordered, include your order number so we can assist with your enquiry.

Email our support team with a brief description of the issue. Never send full card details, security codes, passwords, or verification codes.

Contact us with your order number and the change you would like to request. Our team can advise on the options available for your order.